Welcome to Glow’s Refund Policy. We strive to ensure customer satisfaction with transparent guidelines on refunds:
- Refund Eligibility: Refunds are available within the first 30 days of subscription activation or renewal for any unused portion of the service.
- Refund Process: To request a refund, users must contact Glow’s customer support with proof of purchase and reason for refund within the eligible period.
- Non-Refundable Items: Certain fees, such as transaction fees or charges for additional services beyond basic subscription, are non-refundable.
- Refund Timeline: Refunds will be processed within 14 business days to the original payment method used for the transaction.